Our Reviews

It was done in a timely matter and parts were on hand.

Were very helpful in servicing our vehicle. Very pleasant to talk to.

I feel the service department may have caused issues

Our AC problem started in May. I had the 2017 Traverse in on May 9th. They could not find the problem/leak, so they put in dye and recharged the system, The AC failed June 15th. I made an appointment for June 19th. The leak was found but a part had to be ordered and would not arrive until Monday June 21st. We brought the Traverse home because we had a trip planned. We came home a day early so that we could get the Traverse in Friday June 27 at 7:30am. At 1pm Austin called and said things were not coming apart and we would need a new evaporator. We are now up to $1600 from the $1100 quoted and it would not be here until Monday June 30, with the car apart we had to leave it in the shop. I was not offered a curtesy car. I was having surgery June 30 and had to use my daughter's car. They were told to call my wife's cell that day with question fortunately she had mine. They had tech issues and no car that day. Tuesday's call was need more PARTS. Wednesday afternoon the Service Manager calls, still no Traverse but he is now working on it and assured me it would be fixed by closing THURSDAY. I told him how disappointed I was with the communications and service and expected an adjustment to the bill. He did call just before noon on Thursday July 3 saying that the Traverse was done and that Johnson Motors would be covering 1/2 the bill. As a long time customers for Johnson Motors we will continue to business with you but you will need to rebuild our trust.

Everyone at Johnson Motors St. Croix Falls are always very friendly & the mechanics do a great job.

Communication was great and the work needed was completed ahead of expectations.

Excellent as always. Thank you!

all good

People very helpful and kind. Answers questions, very welcoming.

My online order of parts go shipped to wrong location dealership. Johnson St Croix drove the 100miles to get my parts. Install went quickly.

I didn't have an appt for a low tire, but they looked at it & repaired it in a reasonable amount of time

Greeted & vehicle was done in a timely manner.

Great service. Got me in and out in quickly. I really liked the video of my vehicle and the explanation of the condition. I would highly recommend Johnson Motors SCF to all my friends.

Excellent service

Very fast inspection and work completion

All done, easy to get appointment, didn’t take too long. Noticed a few things on the papers that need to get done but wasn’t talked to about them while I was there.

Met me with a smile and very courteous!

Oil change with complete inspection.

Your Saff are very kind and considerate. Seemed knowledgeable in what was needed done. Thank You Very Much for your service.

Always great service from the Johnson Motors team.

Your staff is always courteous.

Great staff and service.

I had a courtesy pickup. Worked great. Will do it again. Thank you for the convenience of not having to sit and wait for service.

They are friendly, courteous, knowledgeable, efficient and all around wonderful. Thanks!

My service was completed and I was informed of any issues!

all good

I love the service and everyone is super friendly!

It was done in a timely matter and parts were on hand.

Total inspection found oil seepage and scheduled dye check and re visit to detect oil leak

Johnson Motors in St. Croix Falls has been amazing and seen my frustration with buying a new vehicle and out of the 3 weeks of owning it, it was in the shop being worked on 1 of those 3 weeks. I got my car back on Friday 3-27 and unfortunately the sealant for the oil pan didn't hold and my car was leaking oil so I did have to take it back in on 3-30, but I did have it back the following day. I hope the repairs work and hold again St. Croix was Amazing and Faith was absolutely great to work with in the service department.

Great service ! Always love coming here!

Oil change service.

N/a

Service was good. Always a wonderful perk to have my car picked up and returned.

Prompt, courteous, reliable servicing of our 2020 Equinox needing transmission flush…runs “like a top” in preparation of a full Summer of care-free transportation. Thanks!

Our vehicle repair was completed the same day and efficiently.